Exclusive Appetite – Ready Made Meals Victoria.

DELIVERY INFORMATION

We happily deliver to MOST postcodes across Victoria. Unfortunately, there are some hard-to-reach places that we are unable to deliver to. We also, utilise an external chilled courier service that at the moment does not service areas such as the Greater Shepparton area, Warrnambool, Swan Hill, Wangaratta, Wodonga, and Lakes Entrance. So, unfortunately, we are unable to offer deliveries to these postcodes currently.

We are in the process of putting steps in place that will allow us to deliver to the Greater Shepparton area as well as Seymour, Nagambie, and Benalla in the not-to-distant future.

 

For all Melbourne Metro orders (in selected postcodes) over the value of $169+, are delivered FREE.

For all Melbourne Metro orders (in selected postcodes) under the value of $169, these will incur a standard Shipping Fee of $9.90.

For Melbourne Outer Suburbs (in selected postcodes) over the value of $169+, these are delivered FREE.

For Melbourne Outer Suburbs (in selected postcodes) over the value of $169, these will incur a standard Shipping Fee of $13.90.

For Melbourne Surrounding Suburbs (in selected postcodes) over the value of $199+, these are delivered FREE.

For Melbourne Surrounding Suburbs (in selected postcodes) under the value of $199, these will incur a standard Shipping Fee of $16.50

For all other regional and various postcodes inside our delivery scope, we utilise an external frozen courier service. Please see below their shipping rates.

Please note: All ‘Shipping Fees’ are included in our cart payment system and are automatically added during the payment process. Additionally, we take no additional profit margin off the use of our courier service. The courier fee is the same price that we then pass onto you as the customer.

Geelong – $19.00 – (DELIVERED WEDNESDAYS)

Mornington Peninsula – $19.00 – (DELIVERED TUESDAYS)

Gippsland – $19.00 – (DELIVERED MONDAYS)

Yarra Valley – $19.00 – (DELIVERED WEDNESDAYS)

Mansfield – $19.00 – (DELIVERED TUESDAYS)

Ballarat/Bendigo – $21.00 – (DELIVERED WEDNESDAYS)

 

Deliveries will take place daily between 8 am – 4 pm. Unless arranged otherwise all orders will be delivered within that time frame and placed on your doorstep with a confirmation email or text message upon successful delivery.

All customers living in gated or restricted housing, or high-rise buildings/apartment complexes must ensure that details are provided so delivery drivers can successfully deliver orders in a timely fashion. As per our terms of conditions and delivery policy; “If deliveries are unable to be made due to lack of sufficient instructions or information, then an additional delivery fee MAY be charged to the customer regardless of the initial purchase price. Exclusive Appetite Pty Ltd reserves the right to determine the outcome of additional costs or whether they will be waived.

You are not required to be home for delivery. Our weather-resistant packaging can ensure the correct temperature of food items for up to four (4) hours. All meals will need to be refrigerated or placed back in the freezer.

You will receive a confirmation message/email once successful delivery has been made.

As per our terms and conditions, you as the consumer agree, whereby accepting all responsibility for food items and ensuring they are correctly stored once delivery has been completed. Exclusive Appetite Pty Ltd assumes no responsibility for meals once successful delivery has been made, as per our terms and conditions.